Last Updated on 1st September 2021

Dear Friends,

It’s with great delight we look forward to travel in the new normal and we look forward to welcoming you at our award-winning haven in the mountains of Sri Lanka. Santani is a retreat that couldn’t be better designed for the new-normal, with mountain fresh air and space to breath. For us, wellness and wellbeing are elemental.

When it comes to your health & safety, we do not leave anything to chance. We follow the strictest international protocols to ensure that you, our team and our community are protected. Our guests are already enjoying the safe and open spaces of Santani.

I understand that this process is different from what you, as travellers, are used to, but we promise it’ll be worth it.

Looking forward to seeing you soon,

Vickum N.
Founder & CEO
Santani Wellness Resort & Spa

If You are Vaccinated

Travelers who have completed the recommended doses of COVID-19 vaccination and arriving after 2 weeks of completion of vaccination will be considered as fully vaccinated travelers. Any vaccination type accepted by the country of origin is acceptable.

This protocol is applicable for travellers not arriving from OR with no travel history (including Transit) to any travel restricted country in the past 14 Days

Before you get on that plane

1. Visit www.visitsrilanka.gov.lk to pay for mandatory COVID 19 local insurance cover at USD 12 for a policy of USD 50,000 up to a period of one month and obtain the Tourism reference number required to apply for the visa.

2. If accompanied by not-vaccinated children of 12-18 years, pay for on arrival test at USD per test, per child.

3. Have a valid tourist visa. All visas must be applied online. Visit eta.gov.lk. Ensure you include the Tourism reference number when applying for a visa.

4. Have done a negative PCR test within 72 hours prior to embarkation (including the children above 2 years); PCR report should be in English.

5. Keep your original vaccination certificate/ card (together with the certified copy of the English translation if the certificate/card is not in English) or verifiable evidence of vaccination.

6. Completed Health Decreration Form (include the link here). A separate form should be submitted at the Airport, for each accompanied child (if any).

7. Depending on the Airline you fly and your next destination, you might have to take a PCR report prior to your departure (please check with the authorities)

Accommodation & Airport Transfers – Fully vaccinated travellers are allowed to make their own arrangements for accommodation, Airport transfers, and local transportation. However, advised using safe and secure certified accommodation and travel agents to ensure their health & safety.

Getting to Santani from the Airport

We or a Safe and Secure Certified travel agent will arrange the transportation for you in a private vehicle, seaplane (based on availability) or Helicopter.

Once you arrive at Santani

1. No on arrival PCR test will be carried out for the travellers who are fully vaccinated.

2. Not vaccinated children of 12-18 years need to undergo on-arrival PCR testing

What are we doing to ensure your safety?

1. We have implemented the strictest protocols in response to COVID-19.

2. Our staff is fully vaccinated and continuously undergoes random PCR tests.

3. All staff attend continuous training to update their knowledge in the latest COVID-19 based health & safety protocols.

Is the Wellness centre and spa open?

Yes, in accordance to the guidelines given by the Ministry of Health & Sri Lanka Tourism Development Authority.

What is your cancellation policy?

We understand your need for flexibility when planning future travel so we have created a special cancellation policy to cater to that need. Our latest cancellation policy can be reviewed here.

What if I feel unwell during my stay?

Our resident Doctors are available and ready to provide the care you need.

With whom can I speak with to get further information?

Do feel free to contact:

Our Reservations team on [email protected]  +94763991919

Our Resident Manager, Saliya on [email protected] +94776685200

If You are not Vaccinated

Three categories below are considered as not fully vaccinated travelers.

1. Travelers who have not received COVID-19 vaccination

2. Not completed the recommended doses of vaccination

3. Departed from abroad within less than 2 weeks of completion of recommended doses of vaccination

This protocol is applicable for travellers not arriving from OR with no travel history (including Transit) to any travel restricted country in the past 14 Days

Protocol for travelers who are not fully vaccinated

  • You are required to stay in a Level 1 Safe & secure hotel for a respective number of nights, get a negative PCR and a discharge note to visit Santani.
  • A
  • If you are not vaccinated or have not received the recommended doses of the vaccine – You will need to complete 14 days in a Level 1 Safe & Secure hotel, prior to arriving at Santani. You will need to get a negative PCR and a discharge letter from the respective hotel confirming you have met the relevant requirements to leave the bio-bubble.
  • A
  • If you are vaccinated with the recommended doses but you depart from abroad within less than 2 weeks of completion of recommended doses of vaccination – You will need to stay in a level 1 Safe and secure hotel until you complete the 14 days from the recommended doses of vaccination, prior to arriving at Santani. You will need to get a negative PCR and a discharge letter from the respective hotel confirming you have met the relevant requirements to leave the bio-bubble.

With whom can I speak with to get further information?

Do feel free to contact:

Our Reservations team on [email protected]  +94763991919

Our Resident Manager, Suraj on  [email protected] + 94 0703669119